To create your account, select MY ACCOUNT at the top right corner of the homepage, click CREATE YOUR ACCOUNT, then fill in the required information under CREATE MY ACCOUNT

Our current provider is Canada Post and its “free of charge to you only in Canada” and it takes 3-7 days to arrive, if want to upgrade to Express with UPS or FedEx it be additional fees according to your postal code or zip code.

We currently ship to all Canadian postal codes. Limited shipping options may be available in some areas. We may restrict shipping to certain addresses such as warehouses, freight forwarding/redirecting services, and hotels. U.S. and International shipping is currently unavailable.

We accept PayPal and for large quantities we accept e-transfer payable to: payments@zebrainnovationproducts.com

We can provide you sample before you placed the purchase order and you must pay the retail price of each product. (We do not provide free samples).

The minimal mix order quantity is 100 units with different products we provide.

To track your order, sign in to your account and click on ORDER HISTORY to see your complete list of orders. Click on your most recent order to view its details. You will find your order tracking number under the TRACK PACKAGE(S) heading. Select the tracking number to open the carrier’s website and view the status of your package. If you did not create an account, you can also find the carrier’s tracking number of your order in your Shipping Confirmation email.

You may modify an order up until 12:00 PM (EST). A purchase placed after 12:00 PM (EST) will have up until 12:00 PM (EST) the following business day to modify the order. We will be unable to adjust the order after this point. Should you wish to modify an order, contact us directly via the link provided.

We will do our best to keep all production inventory in stock, but some of the items are very match in demand and they sell out very quickly and we will be doing the best to restock them not to cause any inconvenience to our buyers.

We currently ship to all Canadian postal codes. Limited shipping options may be available in some areas. We may restrict shipping to certain addresses such as warehouses, freight forwarding/redirecting services, and hotels. U.S. and International shipping is currently unavailable.

You may cancel an order up until 12:00 PM (EST). A purchase placed after 12:00 PM (EST) will have up until 12:00 PM (EST) the following business day to cancel the order. We will be unable to prevent shipment after this point. Should you wish to cancel an order, contact us directly payments@zebrainnovationproducts.com If the item has shipped you may: 1. Refuse the package. The item will be shipped to warehouse. 2. Return the package: If the item is in your possession, you will require an RMA (Return Merchandise Authorization), and this will generate a prepaid Canada Post label. If you checked out as Guest: Open the order e-mail and click on the “Order History” section. If you checked out as Member: Visit the “Account Page” Visit and click on the “Order History” section. Funds Return: Funds will be returned to the original form of payment for any canceled orders.

Please see our Refunds and Returns page located here.
(THE LINK IT WILL DIRECT THEM TO THE RETURS PAGE)

When sending a gift order, the applicable taxes are based on the shipping address. For example, if you live in Ontario but would like to ship a package to Alberta, the taxes will be based on Alberta’s since this is where the package will be delivered.

The Knee magnetic knee-back-wrist support is a magnetic strap contains two strategically placed magnets and is designed to relieve minor knee -back and wrist pain, soreness, stiffness, arthritis and inflammation, and improve patellar tracking. It is particularly effective with arthritis, tendonitis and chondromalacia.
Studies confirm:
Studies confirm these treatments are ineffective for arthritis pain. Magnet therapy or wearing copper jewelry may seem attractive for easing your arthritis pain simply and inexpensively. But studies confirm these treatments are ineffective for arthritis pain.
Physicist’s search:
Physicists searching for a novel way to prevent heart attacks and strokes have discovered that strong magnetic fields can dramatically reduce the thickness, or viscosity, of blood flowing through a tube.
Researchers:
Researchers have shown that a mild magnetic field can cause the smallest blood vessels in the body to dilate or constrict, thus increasing the blood flow and suppressing inflammation, a critical factor in the healing process.